Frequently Asked Questions

AuraAgency is a nonprofit organization dedicated to empowering small businesses and entrepreneurs through free digital marketing education and consultation services. We believe every business deserves the opportunity to succeed online, regardless of budget or background.

Yes! All of our services, including one-on-one consultations, educational resources, and programs, are completely free. As a nonprofit organization, our mission is to make digital marketing accessible to everyone in our community.

Our services are available to small business owners, entrepreneurs, startups, and community-based businesses looking to improve their digital presence. Whether you're just starting out or looking to grow your existing online presence, we're here to help.

During your free consultation, you'll work one-on-one with our team to discuss your business goals, current digital marketing challenges, and opportunities for growth. We'll provide actionable advice and recommendations tailored to your specific needs and industry.

You can schedule your free 30-minute consultation by visiting our Session page and filling out the booking form. Simply provide your information and preferred time, and we'll confirm your appointment via email.

We cover a wide range of digital marketing topics including social media marketing, content creation, SEO basics, email marketing, website optimization, online advertising, and analytics. Our programs are designed to be practical and immediately applicable to your business.

No prior experience is necessary! Our programs and consultations are designed for all skill levels. We'll meet you where you are and provide guidance that matches your current knowledge and capabilities.

Absolutely! We encourage ongoing learning and growth. You're welcome to attend multiple programs, schedule follow-up consultations, and access our resources as many times as you need.

As a nonprofit organization, AuraAgency is supported through grants, donations, and partnerships with organizations that share our mission of making digital education accessible. This allows us to provide all services free of charge to our community.

We strive to serve our diverse community. Please contact us to inquire about language support and accommodations. We're committed to making our services accessible to everyone.

We understand that schedules can change. Please provide at least 24 hours notice if you need to cancel or reschedule your consultation. This helps us serve more community members effectively. You can contact us to make changes to your appointment.

We take data protection seriously and comply with GDPR and other privacy regulations. Your personal information is kept secure and used only to provide our services. For more details, please review our Privacy Policy and GDPR pages.

Yes! While we cover general digital marketing principles, we tailor our advice to your specific industry and business type. Whether you're in retail, services, food and beverage, or any other sector, we can provide relevant guidance.

While each consultation is a standalone session, you're always welcome to schedule additional consultations as you progress. We also provide access to educational resources and materials that you can reference anytime.

If you've benefited from our services and would like to support our mission, you can spread the word to other small businesses in your community, provide testimonials, or contact us to learn about partnership opportunities. Every bit of support helps us reach more businesses in need.